Financial Services

The insurance platform of the future

The Challenge

Increasing pressure from new Insurance Tech competitors

Complex political, regulatory, legal and customer dynamics

Business as usual was dominating leadership time

Legacy business with technological debt

The client was generating >€10bn premiums in almost 20 countries. However, fast-growing customer-centric Insurance Tech companies were disrupting core markets. The client knew they needed to change quickly. Driven by a desire to show progress, they had rushed into identifying potential acquisition targets before firming up their strategic direction. There was a real risk of creating a patchwork of disjoint capabilities and inheriting legacy technological debt.

The Results

A blueprint for creating defensible ecosystem-based platforms

New business models based on data-driven insights and strategic partnerships

A clear roadmap of acquisition targets and capabilities builds

New

sources of value through platform thinking

Arca Blanca led the design of a revolutionary new platform for one of the client’s core markets. This would use the client’s scale to create an ecosystem of strategic partnerships from across their value chain. For customers, this meant a superior and hard-to-replicate proposition and experience. For the client, it would disrupt the disruptors and create a blueprint for how this legacy business could create truly defensible market positions.