Biometrics and Transport

Vision-Box: From product-seller to platform-leader

The Challenge

New disruptive platform proposition needed to be rolled out

Dispersed client-based delivery organisation

Difficulty in delivering an ever-increasing order portfolio

Manufacturing division struggling to deliver on time, in full

The client is the leading provider of biometric Automated Border Control Systems. Today, their technology is present in over 80 international airports. But this success was also creating challenges. A new technology platform promised seamless travel through airports and had tested phenomenally well. However, delivering this to clients required change to every area of the business, and this needed to take place alongside serving existing customers and continuous innovation.

The Results

Significant increase in enterprise value over 12 months

New platform proposition delivered in first customers

Record levels of employee satisfaction in independent survey


New global operating model designed and implemented

Businesses don’t get more international in intent and operation than Vision-Box. Arca Blanca was selected for our highly collaborative approach, our expertise in global operating model design, and our experience in embedding sustainable results. We adopted an approach that allowed rapid progress to be made and widely communicated, without disrupting on-going business activities. Ultimately, our approach enabled the client to deliver a transformational proposition that provides unparallel benefits to their customers.